How do you COMPLETELY disable "click lock"

[blainsbrains]

My synaptics mouse will randomly go into "click lock".

This happens in ANY window with a scrollbar. Firefox, Windows explorer...doesn't matter.

When it happens, I can still move the mouse but it gets synched with the scroll bar. The scroll bar moves up and down as I move the cursor up and down. Left click becomes inoperative.

I freaking HATE THIS. sometimes I can use keystrokes to get into the "mouse" section of control panel and reset the mousepad. Often I have to reboot the laptop to restore my mouse to normal.

1) This does NOT happen when I'm using an external mouse.

2) I obviously DID unselect "click lock" as an option.

3) I have tried several versions of drivers from HP and Synaptics with ZERO improvement.

4) My O/S, Windows 7 64 bit has always been up to date.

According to Device Manager, it's a "Synaptics TouchPad V8.1 on PS/2 Port"

If you like "click lock" then I think you're deranged, but to each his own. I don't like it, I don't want it, and I just want to get RID OF IT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

IS there some registry ket I can disable to kill this? I've tried everything else I can think of...and unless I can fix this issue I'm trading this POS in for a Dell.

[SDJL]

Hi @blainsbrains,

Thank you for posting. I have read your post, and I understand that you want to disable the click lock. I would like to help with that.

You can disable the horizontal and vertical scrolling. Below is a document will help. In the part of Adjusting TouchPad horizontal and vertical scrolling in Windows 7:

HP Notebook PCs - Using and Configuring the TouchPad (Windows 7 and Vista)

To say thank you, click on the "thumb up". Accept the post as solution, if you problem solved, so other people have the same issue can see it.

[blainsbrains]

Thanks for your response.

I forgot to mention that I accessed the mouse settings through control panel and unchecked "click lock" and I disabled all mouse gestures.

I thought that would permanently resolve the matter. Will disabling it in Windows (if possible at this point) help?

I was under the impression the mouse driver console was senior.

[blainsbrains]

Thanks for the advice, but that's those are the same options I get when I go into the Control Panel, select mouse, and click on the last tab, "device Settings"

How do I escalate this and get more enhanced troubleshooting?

This looks like either a bug in the driver, Windows 7, or a hardware malfunction.

[SDJL]

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions.

[ElizabethGreene]

I just fixed this super-irritating problem on my HP Zbook 15 on Windows 10.  The fix is on the TouchStyk tab of the mouse control panel, but the UI for it is super non-intuitive.

I wrote up the fix on my personal blog:

http://www.extraparts.info/2017/05/fix-annoying-click-lock-on-hp-laptop.html