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‎05-05-2024 05:21 PM

HP Recommended
Product: HP 14-dq0000 Laptop PC (9WQ76AV)

The hinge cover on my laptop has come off.  The hinge still works fine.  I'm assuming one of the little plastic clips on the hinge cover broke off.

What is the process to get this fixed? 

 

Also, are they instructions on how to reattach a new hinge cover to the PC?  I'm assuming my cover has a broken part but if not I would like to try to put it back on myself.  I have not been able to figure it out.

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1 REPLY 1

‎05-08-2024 02:55 AM

HP Recommended

Hi @Meloneer,

 

Welcome to the HP Support Community. 

I'd be happy to help you! 

 

I understand that this is a Hardware issue. Since the unit might need repair, I would request you to contact HP Phone support who can schedule a repair as per the warranty and the issue can be fixed.

 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Elohi_NR
I am an HP Employee
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