• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎07-24-2016 01:14 PM

HP Recommended
Product: Pavilion 15 Notebook PC
Operating System: Microsoft Windows 8.1 (64-bit)

Hello,

one month ago, I restared my laptop & it was stuck on a Windows loading screen (Windows 10). I thought it was windows problem and then reinstalled Windows 7. But after 1 day later I face the same Problem on windows 7. Then I changed Windows to ubuntu, but problem same. Today I went to a repair shop & technician said it's harddisk problem (but hard disk test result was good, no errors) . Then he changed the HDD but same problem; He was trying to install windows but not sone. Stuck on loading screen.

 

Plz help me

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-24-2016 06:20 PM

HP Recommended

A faulty memory stick could also cause this. Have you tested memory? If that passes you may be facing a bad sata controller on the motherboard.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎07-24-2016 06:20 PM

HP Recommended

A faulty memory stick could also cause this. Have you tested memory? If that passes you may be facing a bad sata controller on the motherboard.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No

‎07-24-2016 11:24 PM

HP Recommended
Tasted a new memory but problem same.
Is sata controller changeable?
Was this reply helpful? Yes No

‎07-25-2016 09:34 PM

HP Recommended

Unfortunately no. The sata controller is part of the motherboard.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No

‎07-25-2016 10:17 PM

HP Recommended
Plz give me any alternative solution. If I use second hdd like this > https://youtu.be/IX4ihivhhtg

what happens?
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.