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‎07-07-2016 08:42 AM

HP Recommended
Product: HP Pavilion dv8339us

I have a HP Pavilion dv8339us Entertainment Notebook Pc . First off I know it is old  Things started acting up  and I run virus scans  and malware could not find anything wrong . So I did a full recovery . Well to say the least that did not help. Now i am trying to bring things up to date errors pop up on everything i do. My media center is asking for a license but that is funny because it came with my computer fully installed . Any help would be appreciated .

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Accepted Solutions

‎07-07-2016 03:04 PM

HP Recommended

I am probably not going to be too popular here but XP Media Center is dead. Microsoft withdrew all support for it and I suspect not much is going to work on it. That laptop will run Windows 7 fine and likely would also run Windows 10. 

 

You likely have an ancient version of XP Media Center and apparently the prompt for Key Code is a known issue with pre-Service Pack 3 versions. You have to download and manually install the Service Packs:

 

https://support.microsoft.com/en-us/kb/811632

 

Even if you get it fixed, any version of Windows XP at this point is not something I would advise a friend to be using. I think there may still be one or 2 antivirus programs that will work on it, but even if you find one it cannot really be made secure. 

 

I actually like the dv8000 series. I think they were way ahead of their time and probably is still useable hardware if you would put a modern operating system on it. 

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4 REPLIES 4

‎07-07-2016 08:44 AM

HP Recommended

What is the operating system? Vista? And what Media Center; you mean the Windows Media Center or is is maybe the Windows XP Media Center Operating System?

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‎07-07-2016 01:26 PM - edited ‎07-07-2016 01:29 PM

HP Recommended

You know there is a  media player  and then there is windows media center two different things on my computer . I have windows xp  HP Pavilion dv8339us entertainment notebook pc . It came with these two items installed and now when i go to the windows media center it asks for a license  but the website they gave was nothing it says it does not exist. Internet explorer will not update and so on

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‎07-07-2016 03:04 PM

HP Recommended

I am probably not going to be too popular here but XP Media Center is dead. Microsoft withdrew all support for it and I suspect not much is going to work on it. That laptop will run Windows 7 fine and likely would also run Windows 10. 

 

You likely have an ancient version of XP Media Center and apparently the prompt for Key Code is a known issue with pre-Service Pack 3 versions. You have to download and manually install the Service Packs:

 

https://support.microsoft.com/en-us/kb/811632

 

Even if you get it fixed, any version of Windows XP at this point is not something I would advise a friend to be using. I think there may still be one or 2 antivirus programs that will work on it, but even if you find one it cannot really be made secure. 

 

I actually like the dv8000 series. I think they were way ahead of their time and probably is still useable hardware if you would put a modern operating system on it. 

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‎07-07-2016 05:44 PM

HP Recommended

Thank You for the nice reply and I knew it was old but it was a gift from my husband and i just wanted to keep it going . And the funny thing about this I also have the same thing in windows vista just a newer model .

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