• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎05-11-2024 07:26 PM

HP Recommended
Product: OMEN by HP 45L Gaming Desktop PC IDS Base Models (ArticunoA)

Screenshot 2023-04-14 152431.png

These are the spec to my pc, and the ram is listed there. The ram listed in the picture is the one that my pc came with. The new ram that I bought is a corsair vengeance rgb rt, DDR4, 2x16gb, 32gb, 4600MHz. I turned of my pc completely and I switched out the old ram for the new one that I bought and the speed is still the same. Can u guys please help me??

Category:
Reply
1 REPLY 1

‎05-11-2024 09:19 PM

HP Recommended

Below is the link to your PC's motherboard specs:

 

HP Desktop PCs - HanaAOC motherboard specifications | HP® Support

 

The maximum speed the system board can run the memory at is DDR4-3733 MHz.

Memory upgrade information

  • Dual channel (two DIMMs per channel) memory architecture

  • Four DDR4 UDIMM (288-pin) sockets

  • Supports up to PC4-29800 (DDR4-3733) for 105 W Vermeer CPU

  • Supports up to PC4-27700 (DDR4-3467) for 65 W CPU

  • Supports up to PC4-25600 (DDR4-3200) on select models

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.