I have a doubt about hardware HP x360 convertible 11"

[Feliranda]

I have an HP x360 11ab003np laptop with a Celeron N3060 processor and an 82E1 motherboard. The laptop came with a 500GB HDD, but recently I wanted to upgrade to an SSD. I studied the processor specifications above and on the Intel website it mentions that the N3060 can have a maximum of 2 SATA 6.0Gb/s ports (SATA III). However, when upgrading, I noticed that the SSD did not reach the expected performance (average of 500Mb/s in both reading and writing). The SSD reaches a maximum of 271 Mb/s when reading and 256 Mb/s when writing, much lower than expected. I analyzed the motherboard and there is only a single SATA port (which does not say it is compatible with SATA II, SATA III or both) to connect the disk, be it a conventional HD or an SSD. So, I would like HP to be kind enough to explain the reason for the SSD performance limitation in the laptop model I have. The laptop did not come with SATA III compatibility even though the processor allows the capacity or is the SATA port defective?

NOTE: I have already tested the SSD on other PCs and it is in good health and achieving the expected performance.

[erico]

If you have an entry level  laptop with a Celeron N3060 processor your expectations  can not be as  high as they would be with a mainstream or premium tier laptop. 

I wish I had better news to give you.

It will not matter which brand of laptop it is. You will  have  approximately the same experience.

When my friends and relatives ask me for recommendations, I  advise them to purchase a laptop with  at least an Intel Core i3 or a Ryzen 3 processor. 

[Feliranda]

Sorry, but your response does not answer my questions. You're just trying to belittle my device because you don't know how to technically answer the cause of the performance limitation of the SSD (Toshiba TR200) ​​that insists on operating at 3Gb/s instead of 6Gb/s, even though the AHCI controller is correctly installed.

My notebook may be basic, but my expectation is not a multitasking experience, but rather data transmission speed. If you look at the architecture of the Celeron N3060 processor, you will see that it supports up to two 6Gb/s SATA ports. Therefore, it is not a processing limitation that is limiting the SSD. I installed the manufacturer's SSD management software (OCZ SSD Utility) and this application identifies that the port where the SSD was installed is 3Gb/s, and that the SSD would have better performance if it were connected to a 6Gb/s port. . However, the notebook only has this single SATA port for installation, whether for a conventional HDD or an SSD.

That's why I ask the HP community if the HP Pavilion x360 11-ab003np notebook has the only SATA port limited from the factory to 3Gb/s as reported by the SSD management software or is there some other port hidden in the hardware (back of the motherboard) that allows a 6Gb/s connection, or is the flat connection cable that came from the factory limiting the performance of the SSD or could the port be defective?

[erico]

I have no reason to belittle your device.

What I expressed were true statements. 

Sometimes difficult choices made are hard to accept.

[Feliranda]

I don't know if you understand, but you continue to insist on giving commercial opinions instead of an objective answer to the technical doubt that the topic raises.

Your answers do not answer my question about whether or not the single SATA port on the 82E1 motherboard (version 13.53), on the HP x360 11-ab003np device, is limited to 3Gb/s, even though the Celeron N3060 processor supports up to two SATA ports III 6Gb/s.

It would be more humble and honorable for you to say you don't know and allow someone else in the community to give a more reliable answer.

[erico]

@Feliranda 
Have  a nice life.

Go insult a different volunteer.

I am done.  Your Ad Hominem attacks serve no one any purpose.

You should probably take a class in logical thinking.

[Feliranda]

My dear, I never insulted you. I was even patient in giving you several opportunities to answer the question raised. However, you preferred to argue based on guesswork, without technical basis, believing that a notebook with a Celeron N3060 processor would not be able to support a SATA III port, and a mere consultation of the processor specifications on the Intel website would already dispel the presumption .

I am a lawyer and work within the scope of International Law, but, even so, clients seek me out for guidance on demands from other legal areas. I humbly say that I do not have the competence to do this and recommend, when I can, a specialist in the area desired by the client. It would be a risk to advise a client on a certain field of knowledge that I do not master, even more so to guide my professional opinions based on guesswork.

Therefore, when we don't know concretely about something specific or we haven't mastered some field of knowledge, then we have to be humble in saying that we don't know and give the opportunity to another, more qualified professional.

Just for information, I have already discovered through local HP technical assistance that my device does not support a data transmission speed higher than 3Gb/s, as chosen by HP itself when manufacturing the motherboard, as the internal disk would be subject to overheating, as the laptop is designed not to have any standard cooling accessories such as a cooler or cooling strips on the base of the laptop that could help dissipate heat. So, even though the processor supports up to two SATA III ports, HP chose not to make them available for this laptop engineering.