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- I've lost a screw of my laptop.Does it voids my warranty?
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11-03-2016 02:14 AM
I've swapped my laptop's hard disk with a Samsung SSD by opening my laptop case myself. However, in the process, I'd lost one of the screws. I have still one year of warranty remaining. Can I still avail my laptop's warranty?
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11-03-2016 02:26 AM
Dear Customer<
This does not void warranty unless until there is a physical damage observed with the hard drive or the lid in the time of service. If there is no physical damage, the warranty support would be provided as normal terms and conditions.
Hope this helps, for any further queries reply to the post and feel free to join us again
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
GBL84
I am not an HP Employee
11-03-2016 02:26 AM
Dear Customer<
This does not void warranty unless until there is a physical damage observed with the hard drive or the lid in the time of service. If there is no physical damage, the warranty support would be provided as normal terms and conditions.
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
GBL84
I am not an HP Employee