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‎02-28-2017 09:57 AM

HP Recommended
Product: HP Notebook - 15-ay012dx (ENER
Operating System: Microsoft Windows 10 (64-bit)

I am searching for the specification to upgrade the RAM to 16GB for my HP Notebook - 15-ay012dx (ENERGY STAR). currently my notebook is running on 4GB which is throttling many programs. Can someone please let me know if i need to go for DDR3 or DDR4, and what speeds are supported for my laptop. 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-01-2017 02:24 AM

HP Recommended

Hi

 

According to the P/N # you shared this is the specs it pulls up

 

http://support.hp.com/in-en/product/HP-15-ay000-Notebook-PC-series/10862300/model/11926583/document/...

 

according to this you have a 4 GB DDR3L-1600 SDRAM (1 x 4 GB) memory so it's DDR3

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

View solution in original post

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6 REPLIES 6

‎02-28-2017 10:02 AM - edited ‎02-28-2017 10:04 AM

HP Recommended

HI 

 

I found the Manuals for your pc

 

http://h10032.www1.hp.com/ctg/Manual/c05087748

 

Page 2 : has the supported memory info, Depending on the Processor on your PC it's either DDR3 or DDR4 

 

Page 56 : how to replace

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

Was this reply helpful? Yes No

‎02-28-2017 10:08 AM

HP Recommended

I went through the document. But i am not sure on if my laptop comes under DDR3 category or DDR4 as it have gen 7 processor mentioned init and my laptop is on gen6.  Can you please let me know if my laptop comes under DDR3 or DDR4? 

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‎03-01-2017 01:12 AM

HP Recommended

in that case please help me with the product number of ur PC, it'll be at the back of the PC or in the battery case on the PC, so that i can check the correct info for you

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

Was this reply helpful? Yes No

‎03-01-2017 02:16 AM

HP Recommended

Product Number: X0S24UAR#ABA. 

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‎03-01-2017 02:24 AM

HP Recommended

Hi

 

According to the P/N # you shared this is the specs it pulls up

 

http://support.hp.com/in-en/product/HP-15-ay000-Notebook-PC-series/10862300/model/11926583/document/...

 

according to this you have a 4 GB DDR3L-1600 SDRAM (1 x 4 GB) memory so it's DDR3

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

Was this reply helpful? Yes No

‎03-01-2017 02:33 AM

HP Recommended

Gald to help!

 

Cheers!! :generic:

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

Was this reply helpful? Yes No
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