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‎03-08-2017 02:17 AM

HP Recommended
Product: HP Pavillon Etertainment PC
Operating System: Microsoft Windows 10 (32-bit)

MY HP LAPTOP DUAL CORE KEEP FREEZING WHEN START IT BECAUSE THE SECOND H-DISK CAN'T BE RECOGNIZED BY WINDOWS.

BEFORE IT WAS WINDOWS VISTA RUNING ON IT. SO THE FIRST OWNER UPGRADE IT TO WIN7 PRO, THEN AFTER I UPGRADE IT ON WINDOWS REQUEST, TO WIN10.

 

WHEN I START IT NOW, DUE TO INSUFICIENT SPACE ON DRIVE C: IT'S BEING FREEZE. I CANNOT ACCESS TO THE SECOND DRIVE 😧 TO BACK UP C:. D=300GB. WHAT DO I DO TO SOLVE THAT PROBLEM?

REMINDER: I SEE 😧 IN CONTROL PANEL, BUT CAN'T BE ACCESSED

 

BEST REGARDS,

 

TG

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-08-2017 02:45 AM

HP Recommended

As  we have properly understood  your issue  you are facing issue in laptop freezing ?

 

Can you please asssist us with the model number and serial number of the laptop?

 

Nitin singh guleria

View solution in original post

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2 REPLIES 2

‎03-08-2017 02:45 AM

HP Recommended

As  we have properly understood  your issue  you are facing issue in laptop freezing ?

 

Can you please asssist us with the model number and serial number of the laptop?

 

Nitin singh guleria

Was this reply helpful? Yes No

‎03-11-2017 09:35 AM - last edited on ‎03-11-2017 04:10 PM by Retired

HP Recommended

HP PAVILLON ENTERTAINMENT PC: dv9500

 

p/n: 756UA#ABC

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