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‎11-06-2016 12:46 AM

HP Recommended
Product: HP Envy 15t
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I recently bought the HP Envy 15t-as000 from store.hp.com and configured for a 1 TB HDD since I saw that this laptop has a HDD only / SSD only / HDD+SSD combo to choose from. 

 

Now when I open the laptop, I find that the SSD M.2 slot is actually missing! What's going on? I recently bought a Dell and I didnt have any trouble upgrading them.HP-motherboard1.jpg

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-06-2016 01:34 AM

HP Recommended

Hi,

 

>>> laptop has a HDD only / SSD only / HDD+SSD combo to choose from. 

 

You had 2 options

 

(a) Single storage: HDD or SSD

(b) Dual storage: SSD and HDD

 

And you picked 1TB HDD which is Single storage with HDD only. That was your choice. You did not ask for SSD M.2 slot.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2

‎11-06-2016 01:34 AM

HP Recommended

Hi,

 

>>> laptop has a HDD only / SSD only / HDD+SSD combo to choose from. 

 

You had 2 options

 

(a) Single storage: HDD or SSD

(b) Dual storage: SSD and HDD

 

And you picked 1TB HDD which is Single storage with HDD only. That was your choice. You did not ask for SSD M.2 slot.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎11-06-2016 09:01 AM

HP Recommended

 

 

Thanks for the response. Didint realize HP laptops are not designed to be upgradable. This is like my 3rd HP laptop and I never had such troubles with the previous 2 ones. Removing the M.2 slot because I didnt pick the SSD option, ha!!

 

Hoping that other buyers thinking of buying HP laptops read this post to get educated and dont fall in the hole like me!

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