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HP Recommended
hp pavilion touchsmart 14 slee
Microsoft Windows 7 (64-bit)

I downgraded this laptop to windows 7 from windows 8 for a friend, but now I can't seem to get the network card to work. I have no internet access on the laptop, wired or wireless, so its hard to test out drivers. I have a flash drive though.

 

pulled the hardware IDs from the device manager for the network adapter and got these

 

PCI\VEN_168C&DEV_0032&SUBSYS_1838103C&REV_01
PCI\VEN_168C&DEV_0032&SUBSYS_1838103C
PCI\VEN_168C&DEV_0032&CC_028000
PCI\VEN_168C&DEV_0032&CC_0280

 

Thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

See if this driver works...

 

This package contains the driver installation package for the Qualcomm Atheros QCA9000 Series wireless LAN Controller in the supported notebook models running a supported operating system. 

 

ftp://ftp.hp.com/pub/softpaq/sp70501-71000/sp70859.exe

 

 

 

 

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

See if this driver works...

 

This package contains the driver installation package for the Qualcomm Atheros QCA9000 Series wireless LAN Controller in the supported notebook models running a supported operating system. 

 

ftp://ftp.hp.com/pub/softpaq/sp70501-71000/sp70859.exe

 

 

 

 

HP Recommended

That worked like a charm, Thank you very much!

I have a few more missing drivers, do you think you could assist with those as well? 

 

missing drivers.png

 

The following Hardware IDs are in the same order as the image above -

 

PCI\VEN_10EC&DEV_8136&SUBSYS_18FC103C&REV_05
PCI\VEN_10EC&DEV_8136&SUBSYS_18FC103C
PCI\VEN_10EC&DEV_8136&CC_020000
PCI\VEN_10EC&DEV_8136&CC_0200

 

PCI\VEN_8086&DEV_1E3A&SUBSYS_18FC103C&REV_04
PCI\VEN_8086&DEV_1E3A&SUBSYS_18FC103C
PCI\VEN_8086&DEV_1E3A&CC_078000
PCI\VEN_8086&DEV_1E3A&CC_0780

 

PCI\VEN_8086&DEV_1E22&SUBSYS_18FC103C&REV_04
PCI\VEN_8086&DEV_1E22&SUBSYS_18FC103C
PCI\VEN_8086&DEV_1E22&CC_0C0500
PCI\VEN_8086&DEV_1E22&CC_0C05

 

PCI\VEN_8086&DEV_1E31&SUBSYS_18FC103C&REV_04
PCI\VEN_8086&DEV_1E31&SUBSYS_18FC103C
PCI\VEN_8086&DEV_1E31&CC_0C0330
PCI\VEN_8086&DEV_1E31&CC_0C03

 

ACPI\HPQ0004
*HPQ0004

 

To reiterate, the laptop was downgraded from its native installation of windows 8 to windows 7 basic. Thanks again!

HP Recommended

You're very welcome.

 

See if these drivers work...

 

SmBus:  Install the driver for this first and restart the PC.

 

This package contains the Intel Chipset Installation Utility and Driver for supported notebook models running a supported operating system. This utility enables the operating system to show the correct name for the installed Intel hardware in the Microsoft Windows Device Manager.

 

ftp://ftp.hp.com/pub/softpaq/sp61001-61500/sp61428.exe

 

Ethernet:

 

This package provides the driver for the Realtek Ethernet Controller in the supported notebook models running a supported operating system. 

 

ftp://ftp.hp.com/pub/softpaq/sp66001-66500/sp66276.exe

 

PCI Sinple Comms:

 

This package provides the Intel Management Engine Components Driver for supported notebook models running a supported operating system.

 

ftp://ftp.hp.com/pub/softpaq/sp63501-64000/sp63929.exe

 

USB Controller:

 

This package contains the Intel USB 3.0 driver for supported notebook models running a supported operating system.

 

ftp://ftp.hp.com/pub/softpaq/sp61001-61500/sp61293.exe

 

Unknown:

 

This package provides the HP 3D DriveGuard software for supported notebook
models that are running a supported operating system. HP 3D DriveGuard protects
the hard drive by "parking the heads" if the notebook is accidentally dropped or
is abruptly impacted by another object. 

 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

HP Recommended

That sorted out everything, Thank you very much!  🙂

HP Recommended

Anytime.

 

Glad to have been of assistance.

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