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‎06-18-2016 03:23 PM - edited ‎06-18-2016 03:26 PM

HP Recommended
Product: HP Envy x350 Convertable
Operating System: Microsoft Windows 10 (64-bit)

I didn't realize that when I bought my HP Envy last winter (over $800) it didn't come with a DVD/CD player.   I assumed all laptops came with them. If I'd known it didn't, I wouldn't have bought the laptop.  Gaming and burning DVD's is a fun thing for me. How in the world can you download certain things to the laptop if there's no DVD/CD player??  I don't know a lot about computors but for me this is has been an epic disappointment... I'll never get my money's worth out of this laptop and I certainly cannot afford to replace it.  Anything I can do about this?

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Accepted Solutions

‎06-18-2016 08:19 PM - edited ‎06-18-2016 08:20 PM

HP Recommended

 

Buy an external CD/DVD drive that plugs into usb port. 

https://www.amazon.com/Best-Sellers-Electronics-External-Optical-Drives/zgbs/electronics/1292112011

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

View solution in original post

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2 REPLIES 2

‎06-18-2016 08:19 PM - edited ‎06-18-2016 08:20 PM

HP Recommended

 

Buy an external CD/DVD drive that plugs into usb port. 

https://www.amazon.com/Best-Sellers-Electronics-External-Optical-Drives/zgbs/electronics/1292112011

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
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‎06-18-2016 09:30 PM

HP Recommended

Thank-you so much.  I've found on Amazon an HP External Ultra Slim Multi-Format DVD/CD Writer 600S with a ton of great reviews. Only thing is you need to download a vlc DVD media player because he said 9 times out of 10 the computor is not configured to play DVD media. Sounds like that might be the case for most. Again, thanks so much for your help.

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