Pavilion dv6 overheating (7690m XT thermal throttling)

[saahir]

I really used to love my laptop.. but now all it does is throttle whilst gaming.. I cleaned out the heatsink and the fan and yet it still overheats like a mad thing (CPU:92 degrees.. GPU:103 degrees) So my conclusion is, after reading many other posts, that the dv6 notebooks have a TERRIBLE DESIGN. And to make it worse, HP dont even give a care. Never buying this nonsence again.

[saahir]

Yea.. Just like I imagined it would happen.. HP don't even try to prove to me that their design is not terrible because they know it is true.

Similar to this post all over again: http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Is-HP-getting-new-GPU-drivers-and-Cata...

Even in this post there are complaints about the same GPU that I own (even though my problem is not exactly the same as many of the other I feelthat new drivers would help in some aspects) Little or possibly no word from HP on how we can fix our problems..

[saahir]

Ok fair enough then... My idle temperatures for both CPU and GPU are ~57 degrees (Room temperature is around 26 degrees) So I guess that is not the worst possible idle temperature.. One other question that I would stll like to get an answer to is whether HP are planning to update the GPU drivers every again. Even if the answer is no, I would like to know.

Thanks

Regards

[saahir]

I done my homework way before I even met such an arrogant person like you. The GPU drivers provided on the HP driver webpage for my notebook were updated by HP on the 11st September 2015.. But were in fact realeased on the 18th November 2011... This can be seen on the following webpage: http://support.hp.com/us-en/drivers/selfservice/hp-pavilion-dv6-6c00-entertainment-notebook-pc-serie...

You know what, don't even bother replying. I have had it with this notebook and I have also had it with the support I have received on this forum in recent times. The only person who gave me satisfactory support was Mrstenter.

Mrstenter, if you are reading this, thanks a lot. Really and truly appreciate it.

[saahir · Accepted solution]

Hey guys..

So after finding out that some people on this forum are rude, and tell you to download drivers that were released in 2011, I decided that I would experiment a bit. Updating my drivers did indeed do the trick (GPU temperatures dropped from 103 degrees to 87 degrees in the same game after the same period of time)

I did not use HP's official drivers because I already had their latest version, and it made my GPU thermal throttle like mad. PS: If you have the 7690m xt GPU, it is indeed the 6770m just with 2GB memory instead of 1GB

BEFORE DOING ANY OF THE STEPS BELOW, I WOULD RECOMMEND MAKING A SYSTEM RESTORE POINT

1. I downloaded the drivers that are found on AMD's official website ( http://support.amd.com/en-us/download )
2. Because I have 7690m xt (AKA: 6770m), I downloaded the drivers under following heading: AMD Radeon™ HD 6000M and HD 5000M​ Series
3. Once the driver download is complete, go into device manager and open the "Display Adapters" drop-down menu. Then delete the AMD GPU's drivers. Don't worry if your resolution looks a bit weird now.
4. Then download Driver Fusion ( https://treexy.com/products/driver-fusion ) and delete the remains of the AMD drivers.
5. Restart your notebook.
6. Switch of Wi-Fi or any other mechanism of connecting to the internet.
7. Install the AMD drivers downloaded earlier.
8. Once installation is complete, restart your notebook.
9. Everything should be good now. You can also switch Wi-Fi back on if needed

[carts009]

They're just really poor laptops. I had an issue with sound, HP resolved this issue yet my laptop never worked properly again from this point. I was sent a disc to reboot my system, no further support. I've never been able to work on it ever again, I'm no tech buff but it's been brutal.  Overheating & slow enough said.