Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎12-28-2016 07:21 AM

HP Recommended
Product: HP-Compaq Presario CQ43-423TU
Operating System: Microsoft Windows 10 (64-bit)

Hi, 

 

my concern is, my laptop is presario cq43-423tu, currently it has 2gb of ram. So, i saw my laptop's ram installed one module which is 2gb, then, there is one slot for upgrade. Can i put 4gb of ram in the slot? or the same with 2gb ram only? 

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-28-2016 08:07 AM - edited ‎12-28-2016 08:13 AM

HP Recommended

HI.

 

The Maximum Memory is 8GB.

 

Maximum Memory4GB using a 32-bit Operating System 8GB using a 64-bit Operating System
Memory slots2 Sockets
CPU/ChipsetNA

 

-DDR3L 1600 204 Pin SO-DIMM

-http://eu.crucial.com/eur/en/compatible-upgrade-for//presario-cq43-423tu

 

-http://www.adata.com/upload/downloadfile/Datasheet-DDR3L%201600%20U-DIMM_R-DIMM_SO-DIMM-20160923.pdf

 

Regards.

☑ I do not work for HP, I volunteer.
☑ To close the topic, check "accept as a solution" the correct answer or Thumb to say thank you.
☑ I'm sorry but you do not answer questions privately.

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎12-28-2016 08:07 AM - edited ‎12-28-2016 08:13 AM

HP Recommended

HI.

 

The Maximum Memory is 8GB.

 

Maximum Memory4GB using a 32-bit Operating System 8GB using a 64-bit Operating System
Memory slots2 Sockets
CPU/ChipsetNA

 

-DDR3L 1600 204 Pin SO-DIMM

-http://eu.crucial.com/eur/en/compatible-upgrade-for//presario-cq43-423tu

 

-http://www.adata.com/upload/downloadfile/Datasheet-DDR3L%201600%20U-DIMM_R-DIMM_SO-DIMM-20160923.pdf

 

Regards.

☑ I do not work for HP, I volunteer.
☑ To close the topic, check "accept as a solution" the correct answer or Thumb to say thank you.
☑ I'm sorry but you do not answer questions privately.
Was this reply helpful? Yes No

‎12-28-2016 08:28 AM

HP Recommended

Thank you sir,

 

sir my question is, is it not possible to put 4gb ram in the vacant slot? 

Was this reply helpful? Yes No

‎12-28-2016 08:45 AM

HP Recommended
@franje899 wrote:

Thank you sir,

 

sir my question is, is it not possible to put 4gb ram in the vacant slot? 

You can place, the only thing that works in single channel mode.

☑ I do not work for HP, I volunteer.
☑ To close the topic, check "accept as a solution" the correct answer or Thumb to say thank you.
☑ I'm sorry but you do not answer questions privately.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.