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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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1 ACCEPTED SOLUTION
Accepted Solutions
49,520
17,340
9,833
HP Recommended
Hi,
Try the following.
Open Settings and select System. Select Power and sleep, then click on Additional power settings - in the following window, click on 'Choose what the power button does' in the left hand pane.
In the subsequent window, first click on 'Change settings that are currently unavailable' ( near the top of the Window ) and then remove the checkmark from the box against 'Turn on fast start-up (recommended)'. Click the Save Settings button, then close any open windows and restart the notebook.
When windows has reloaded, download the IMEI driver directly from Intel on the following link, unzip the package and run the installer.
When the installation has completed, restart the notebook.
When the machine has reloaded, re-enable Fast Start-up and reboot the notebook once again - let Windows fully load for a few minutes before checking.
Regards,
DP-K
---------------------------------------------------------------------------
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
49,520
17,340
9,833
HP Recommended
Hi,
Try the following.
Open Settings and select System. Select Power and sleep, then click on Additional power settings - in the following window, click on 'Choose what the power button does' in the left hand pane.
In the subsequent window, first click on 'Change settings that are currently unavailable' ( near the top of the Window ) and then remove the checkmark from the box against 'Turn on fast start-up (recommended)'. Click the Save Settings button, then close any open windows and restart the notebook.
When windows has reloaded, download the IMEI driver directly from Intel on the following link, unzip the package and run the installer.
When the installation has completed, restart the notebook.
When the machine has reloaded, re-enable Fast Start-up and reboot the notebook once again - let Windows fully load for a few minutes before checking.
Regards,
DP-K
---------------------------------------------------------------------------
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
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