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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Power key broken

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12-20-2016 07:05 AM
Hi, so my computer fell off my bed this morning and landed on its side. It seems unharmed except for a few dents and the power button falling out and snapping in half. I need to replace just that button but I dont know where to go to buy that part or if I even can.
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Accepted Solutions
12-20-2016 04:27 PM
Hi @fortuinek
Welcome to the HP Forums!
I appreciate you taking the time to share your concern and thank you for using this forum, it is a great place to find answers.
Saw your post and I understand that you want to know where to purchase the power button.
I’d love to help!
I recommend you to contact phone support and they will help you in purchasing the power button for your computer. Alternately, you can also purchase it from HP part store.
HP part store website: http://hp.care/2bAvpq6
Follow below steps to contact phone support.
Step 1. Open link: www.hp.com/contacthp/
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on HP contact options - click on Get phone number
Hope this answers your question and you have a great day.
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care!
Cheers!
The_Fossette
I am an HP Employee
12-20-2016 04:27 PM
Hi @fortuinek
Welcome to the HP Forums!
I appreciate you taking the time to share your concern and thank you for using this forum, it is a great place to find answers.
Saw your post and I understand that you want to know where to purchase the power button.
I’d love to help!
I recommend you to contact phone support and they will help you in purchasing the power button for your computer. Alternately, you can also purchase it from HP part store.
HP part store website: http://hp.care/2bAvpq6
Follow below steps to contact phone support.
Step 1. Open link: www.hp.com/contacthp/
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on HP contact options - click on Get phone number
Hope this answers your question and you have a great day.
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care!
Cheers!
The_Fossette
I am an HP Employee