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‎03-19-2017 06:40 PM

HP Recommended
Product: 20-c143w
Operating System: Microsoft Windows 10 (64-bit)

20-c143w 64-bit, 4GB

 

I am looking to upgrade. I have purchased 1 4GB compatitable RAM. 

 

The shop I'm going to for the install wants to know if both of my RAM slots are filled with 2 GB RAM, or if I have one slot filled with 4GB, and one free?

 

I need to know so that I can determine if I have to buy another 4GB RAM in order to have 8GB..because if both slots are filled I will only have 6GB.

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-19-2017 07:36 PM

HP Recommended

Hi:

 

I have zipped up and attached a free utility below, that will provide the memory info you are looking for.

 

Run the utility, close the summary window, and on the left side of the program window click to expand the Memory section.

 

There you will see how many memory modules are installed, and what capacity.

 

 

View solution in original post

hw64_544.zip
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3 REPLIES 3

‎03-19-2017 07:36 PM

HP Recommended

Hi:

 

I have zipped up and attached a free utility below, that will provide the memory info you are looking for.

 

Run the utility, close the summary window, and on the left side of the program window click to expand the Memory section.

 

There you will see how many memory modules are installed, and what capacity.

 

 

hw64_544.zip
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‎03-19-2017 08:46 PM

HP Recommended

Thank you very much!!!!! For those wondering, this PC has 1 4GB RAM. The other slot is empty and can hold 4GB compatiable RAM. 

 

 

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‎03-19-2017 09:03 PM

HP Recommended

You're very welcome.

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