• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Hp Envy 360

HP Envy x360

Received BSOD  Stop Code Memory Management 

Ran HP Diagnostics 
Memory Failure #RLX3PT-7SWA9D-GXGJLK-407403

Product ID M1V66UA#ABA

MEMORY MODULE 1 Bottom- Slot 2 (right)

I’d like to replace the Ram on my own.  What is the size of Ram that I need? If there’s more than 1 slot of Ram should I replace all others also?  And where can I purchase the ram?  

Thank you so much for your help! 

1 REPLY 1
HP Recommended

m6-w103dx is the model number. 

 

Memory is DDR3L-1600 1.35 volt and the max is a pair of 8 gb modules. 

 

Service Manual 

 

See p. 42. This model requires that you remove the motherboard to access the memory slots: not an easy tech task if you have not done this kind of thing before. We can likely find you instructional videos but even then it would be best to take it to a technician. 

 

8-GB (DDR3L-1600) 693374-005

 

I would install a new matched pair of memory modules:

 

https://www.amazon.com/Timetec-1600MHz-PC3L-12800-Unbuffered-Upgrade/dp/B07VZXPH6D/ref=sr_1_13?dchil...

 

Post back with any more questions and please accept as solution if this is the info you needed. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.