• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎05-13-2024 02:12 AM

HP Recommended
Product: HP Pavilion - 14-bf102tx

My HP Pavilion 14 came with 2*4GB 2400MT/s ram. I decided to upgrade it to 2*16GB 2400MT/s ram, but after swapping out the ram sticks and booting up into Win10, it showed my ram speed is at 2133MT/s.

My CPU is an i5-8250u, which can support up to 32GB 2400MT/s DDR4 SODIMM.

How can I get it back to 2400MT/s?

Category:
Reply
2 REPLIES 2

‎05-13-2024 03:54 AM

HP Recommended

@Sam3010 

 

Which RAM do you use ? Is it fully compatible ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Reply
Was this reply helpful? Yes No

‎05-13-2024 04:08 AM - edited ‎05-13-2024 09:22 PM

HP Recommended

@Banhien

I'm using Samsung SODIMM DDR4 PC4-19200 16GB ram sticks, two of them. 

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.