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HP Recommended

I need to purchase a replacement power supply for my Laptop. My Model # is 17-ca1005cy. Can someone please help me with this. Since I do not have the one that came with the laptop, I do not know the wattage or anything.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Go the the below site and enter your serial number
https://partsurfer.hp.com/partsurfer/

Look for the part you need such as fan, cable, battery etc

Once you find the part number you can search the internet for a vendor. Amazon, eBay, Aliexpress all have their own search engines.

 

HP also has a parts store

https://parts.hp.com/hpparts/Default.aspx?mscssid=


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it

View solution in original post

2 REPLIES 2
HP Recommended

Go the the below site and enter your serial number
https://partsurfer.hp.com/partsurfer/

Look for the part you need such as fan, cable, battery etc

Once you find the part number you can search the internet for a vendor. Amazon, eBay, Aliexpress all have their own search engines.

 

HP also has a parts store

https://parts.hp.com/hpparts/Default.aspx?mscssid=


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended

Thank you for reply, this was exactly what I was looking for. I was able to look up the part, order a replacement and it works great!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.