• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP OMEN 15 ax002na

Hi! My laptop's battery is nearly useless now (it only holds its charge for a few minutes when the laptop is on and it's starting to swell) so I want to replace it. It's about 8 years old now, so no big deal, it's to be expected.

 

But I'm not sure how to go about finding a replacement. What do I need to search for?

 

I can see on the product specification page that it's: 3-cell, 61.5Wh Li-ion

 

  • So do I just need to find any 3-cell 61.5Wh battery?
  • Are there other specs I need to check?
  • What kind of price range should I expect? If it's dirt cheap, it's likely to be low quality, right?
  • Are there any reputable battery sellers out there I should check first?

I've never replaced a battery before so not sure how to begin. Any help appreciated, thanks!

3 REPLIES 3
HP Recommended

The Maintenance & Service guide for your laptop
http://h10032.www1.hp.com/ctg/Manual/c05357609.pdf

(See chapter 3, pg 23, item 20)

 

3 cell prismatic battery - 61.5 Whr (5360 mAh), for use with products with Intel 6th
generation processors or Intel 7th generation processors with AMD Radeon hybrid
graphics
HP Part number  HP 849910-850

 

  • So do I just need to find any 3-cell 61.5Wh battery? NO. It must have the HP Part number
  • Are there other specs I need to check? No
  • What kind of price range should I expect? If it's dirt cheap, it's likely to be low quality, right? On Amazon, if the number of stars is low it means buyers have not had good service or the product has had issues of some type. 
  • Are there any reputable battery sellers out there I should check first? Highly rated sellers on Amazon.co.uk. 

https://www.amazon.co.uk/DR-BATTERY-15-ax018tx-15-ax030tx-15-bc006na/dp/B0B4B23GL6/ref=sr_1_9?crid=2...

 

 

 



I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

Thank you, that part number is really helpful for narrowing it down. It looks like TE03XL is the battery model I need to be looking for.

 

The item you linked has 5 stars but only 1 review so hard to be certain if it can be trusted, but I appreciate the link and information. I was asking about price range as most were about £25-50 but some were over £200-300.

 

Many thanks for the help.

HP Recommended

There is absolutely no way I would pay  £200-300 for a laptop battery.

Those sellers are just fishing.



I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.