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‎02-11-2020 04:47 AM

HP Recommended
Product: Folio 9470m
Operating System: Microsoft Windows 10 (64-bit)

I have issue with Samsung 860 QVO 1TB, when I restarting my laptop it's not "see" SSD while starting. But when power off/on, system starts normaly. I have last firmware on SSD and on BIOS. Anybody have same problem?

My laptop: HP Folio 9470m.

1 person had the same question
3 REPLIES 3

‎03-29-2020 10:55 AM - edited ‎03-30-2020 10:32 AM

HP Recommended

Hi! I have the same SSD 860 QVO 1TB disk. My notebook is HP Elitebook 8570p. It's interesting, that it worked 7 years on SSD disk Samsung 840 500GB without problems. I read in internet, that it can be powering problem, because SSD disks need less power, than standard HDD, but in this case my old SSD disk shoudn't work too.

I tested almost everythig: BIOS update, BIOS reset, changing booting system, installing all Windows and HP updates (drivers, software) etc... 

Any ideas?

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‎03-30-2020 05:21 PM

HP Recommended

Hi, unfortunately no. I asked Samsung support, they don't unerstand problem. With old SSD notebook restarts as norma, with new QVO 1TB no. I hope maybe some BIOS update will come.  Fortunately this problem not principal.

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‎03-31-2020 03:24 AM

HP Recommended

Try this: change in BIOS SATA device Mode from AHCI to RAID and let me know.

 

BIOS_AHCI_to_RAID.jpg

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