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Locked

‎09-21-2011 02:18 PM

HP Recommended

Probook 4530s

Windows 7

 

Issue:

 

shortcut keys as described in question are not working all others are working except these !!! Help me >......

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-22-2011 05:25 AM

HP Recommended

Hi,

 

Try downloading and reinstalling the Hotkey driver on the link below.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

After the installation has completed, restart the notebook.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

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5 REPLIES 5

‎09-21-2011 02:22 PM

HP Recommended

Hi,

 

Try reinstalling your graphics driver.

 

You can find the latest version of the driver starting Here.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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‎09-22-2011 01:34 AM

HP Recommended

I reinstall graphic driver but its same situation !!! 

 

I installed 2 drivers by HP (1 was for face recongnition and other i do'nt remember). After installing them, that keys stoped working ..... !!!

 

Now what is your suggestion ???

Was this reply helpful? Yes No

‎09-22-2011 05:25 AM

HP Recommended

Hi,

 

Try downloading and reinstalling the Hotkey driver on the link below.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

After the installation has completed, restart the notebook.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎11-18-2011 07:31 PM

HP Recommended

this worked for me also 🙂 thanks!

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‎04-24-2016 12:34 PM

HP Recommended

May be useful for someone.
control panel > administrative tools > services
Find "hpHotkeyMonitor", set "start automatically" and start this service (HotKey driver must be installed, ofcourse).

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