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‎08-16-2016 08:27 AM

HP Recommended
Product: HP NOTEBOOK
Operating System: Microsoft Windows Vista
What should I do when my notebook system quick test says my hard drive SMART check failed?

Failure Id: 9LPBSK-7SC875-XD7WLK-608Y03
PRODUCT ID: T0X74PA#UUF
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-16-2016 08:33 AM

HP Recommended

Replace the hard drive is all you can do. That is a fairly new laptop is it still under warranty?

View solution in original post

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3 REPLIES 3

‎08-16-2016 08:33 AM

HP Recommended

Replace the hard drive is all you can do. That is a fairly new laptop is it still under warranty?

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‎08-16-2016 08:41 AM

HP Recommended
Still under warranty I think. Bought it less than a year 😞
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‎08-16-2016 08:47 AM

HP Recommended

I should have also asked what country you live in? If US then start an online support case.

 

http://h20566.www2.hp.com/portal/site/hpsc/public/scm/home?ac.admitted=1471358729457.1123376534.1994...

 

Just put the serial number into the dialog box and follow prompts. Serial number can be found by tapping fn + esc or inside batery bay or on bottom of laptop. 

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