• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎08-16-2016 08:27 AM

HP Recommended
Product: HP NOTEBOOK
Operating System: Microsoft Windows Vista
What should I do when my notebook system quick test says my hard drive SMART check failed?

Failure Id: 9LPBSK-7SC875-XD7WLK-608Y03
PRODUCT ID: T0X74PA#UUF
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-16-2016 08:33 AM

HP Recommended

Replace the hard drive is all you can do. That is a fairly new laptop is it still under warranty?

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎08-16-2016 08:33 AM

HP Recommended

Replace the hard drive is all you can do. That is a fairly new laptop is it still under warranty?

Was this reply helpful? Yes No

‎08-16-2016 08:41 AM

HP Recommended
Still under warranty I think. Bought it less than a year 😞
Was this reply helpful? Yes No

‎08-16-2016 08:47 AM

HP Recommended

I should have also asked what country you live in? If US then start an online support case.

 

http://h20566.www2.hp.com/portal/site/hpsc/public/scm/home?ac.admitted=1471358729457.1123376534.1994...

 

Just put the serial number into the dialog box and follow prompts. Serial number can be found by tapping fn + esc or inside batery bay or on bottom of laptop. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.