• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Notebook 17-y007no 17,3"
Microsoft Windows 10 (64-bit)

Hi, I bought a windows 10 notebook(Model:Y0B04EA) because there was no windows 7 version which I need for an older program to work correctly.

 

Now I have installed windows 7 in dual boot configuration and everything works fine except I have a few missing drivers in device manager which are hard to find: 

 

1: Universal serial bus (USB)controller

2: SM bus controller

 

Could you help me with these. 

 

-Pete

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

 

SM Bus Controller:

http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=vc_141467_1

https://download.lenovo.com/consumer/desktop/h1100446.exe

 

 

ACPI\SMB0001

 

ftp://ftp.hp.com/pub/softpaq/sp65001-65500/sp65086 .exe

 

 

ACPI \ MSFT0101

https://support.microsoft.com/en-us/kb/2920188

 

475790_intl_x64_zip.zip 1501 KB

 

Regards.

☑ I do not work for HP, I volunteer.
☑ To close the topic, check "accept as a solution" the correct answer or Thumb to say thank you.
☑ I'm sorry but you do not answer questions privately.

View solution in original post

5 REPLIES 5
HP Recommended

HI.

 

AMD USB Filter Driver

http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63782.exe

 

http://downloadmirror.intel.com/21129/eng/Intel(R)_USB_3.0_eXtensible_Host_Controller_Driver.zip

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=vc_176877_1

 

AMD USB 3.0 Driver

http://ftp.hp.com/pub/softpaq/sp61001-61500/sp61462.exe

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_139250_1

 

If it does not work enter the control panel, system, device manager, on the missing device right click, properties, details, copy and attach hardware IDs.

 

Regards.

☑ I do not work for HP, I volunteer.
☑ To close the topic, check "accept as a solution" the correct answer or Thumb to say thank you.
☑ I'm sorry but you do not answer questions privately.
HP Recommended

Hello Pete,

 

Please see this link : http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Universal-serial-bus-USB-Control...

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

HP Recommended

Thanks, 

 

Those got rid of one missing driver. 

I still have these:

 

SM Bus Controller:

PCI\VEN_1022&DEV_780B&SUBSYS_8224103C&REV_42
PCI\VEN_1022&DEV_780B&SUBSYS_8224103C
PCI\VEN_1022&DEV_780B&CC_0C0500
PCI\VEN_1022&DEV_780B&CC_0C05

 

Unknown device: 

ACPI\SMB0001
*SMB0001

 

Unknown device: 

ACPI\MSFT0101
*MSFT0101

 

Thanks again for your quick help!

 

-Pete

 

 

 

HP Recommended

 

SM Bus Controller:

http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=vc_141467_1

https://download.lenovo.com/consumer/desktop/h1100446.exe

 

 

ACPI\SMB0001

 

ftp://ftp.hp.com/pub/softpaq/sp65001-65500/sp65086 .exe

 

 

ACPI \ MSFT0101

https://support.microsoft.com/en-us/kb/2920188

 

475790_intl_x64_zip.zip 1501 KB

 

Regards.

☑ I do not work for HP, I volunteer.
☑ To close the topic, check "accept as a solution" the correct answer or Thumb to say thank you.
☑ I'm sorry but you do not answer questions privately.
HP Recommended

Thank you for your help, these links did the job. 

 

-Pete

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.