-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
5
0
0
HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
No worries. 🙂
The following is from the Maintenence & Service guide for your notebook. Yes you can upgrade the memory. No, it will not violate the warranty.
Memory Two customer-accessible/upgradable memory module slots
DDR3-1333-MHz single channel support (DDR3-1600 downgrade to DDR3-1333)
Supports 8192-MB of system RAM in the following configurations:
8192-MB (4096-MB×2; not supported on computer models equipped with a 32-
bit operating system)
8192-MB (8192-MB×1; not supported on computer models equipped with a 32-
bit operating system)
6144-MB (2048-MBx1 + 4096-MB×1; not supported on computer models
equipped with a 32-bit operating system)
4096-MB (2048-MB×2; not supported on computer models equipped with
Windows 7, 32-bit operating system)
4096-MB (4096-MB×1; not supported on computer models equipped with
Windows 7, 32-bit operating system)
2048-MB (2048-MB×1; not supported on computer models equipped with
Windows 7, 32-bit operating system)
Maintenence & support guide
See the following video guides.
https://h20574.www2.hp.com/results.htm?SID=10862154&MEID=65618DC0-D54F-403A-B3DA-F4E22780C9BF
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
HP Recommended
What is the complete product name? You left off the first two digits.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
5
0
0
HP Recommended
HP Recommended
No worries. 🙂
The following is from the Maintenence & Service guide for your notebook. Yes you can upgrade the memory. No, it will not violate the warranty.
Memory Two customer-accessible/upgradable memory module slots
DDR3-1333-MHz single channel support (DDR3-1600 downgrade to DDR3-1333)
Supports 8192-MB of system RAM in the following configurations:
8192-MB (4096-MB×2; not supported on computer models equipped with a 32-
bit operating system)
8192-MB (8192-MB×1; not supported on computer models equipped with a 32-
bit operating system)
6144-MB (2048-MBx1 + 4096-MB×1; not supported on computer models
equipped with a 32-bit operating system)
4096-MB (2048-MB×2; not supported on computer models equipped with
Windows 7, 32-bit operating system)
4096-MB (4096-MB×1; not supported on computer models equipped with
Windows 7, 32-bit operating system)
2048-MB (2048-MB×1; not supported on computer models equipped with
Windows 7, 32-bit operating system)
Maintenence & support guide
See the following video guides.
https://h20574.www2.hp.com/results.htm?SID=10862154&MEID=65618DC0-D54F-403A-B3DA-F4E22780C9BF
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
5
0
0
HP Recommended
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community