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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Upgrade RAM. Took screws out but back didn't open?

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03-03-2017 10:08 PM
I want to upgrade thew ram but im unable to get the back off. I've removed all the screws but it won't come off. This is the product No. 15-g027au.
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Accepted Solutions
03-03-2017 10:31 PM
Hi,
You will have to remove few screws under the rubber feet and please note: this may damage those feet and could void warranty.
Regards.
***
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03-03-2017 10:31 PM
Unfortunately, many of the newer laptops are not user friendly when it comes to upgrades-and anything other than battery,kbd & CD/DVD drive is listed as Authorized Service Provider tasks. Your Maintenance & Service Guide :
http://h10032.www1.hp.com/ctg/Manual/c04886216
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03-03-2017 10:31 PM
Hi,
You will have to remove few screws under the rubber feet and please note: this may damage those feet and could void warranty.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.