-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
8
0
0
HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
49,520
17,336
9,832
HP Recommended
Hi,
No other settings I've heard of - if the driver recommended on the document I linked to didn't correct the issue, you could try the latest driver listed for your notebook below.
http://ftp.hp.com/pub/softpaq/sp77501-78000/sp77717.exe
DP-K
---------------------------------------------------------------------------
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
49,520
17,336
9,832
HP Recommended
Hi,
See if the fix on the following link helps.
Regards,
DP-K
---------------------------------------------------------------------------
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
8
0
0
HP Recommended
49,520
17,336
9,832
HP Recommended
Hi,
No other settings I've heard of - if the driver recommended on the document I linked to didn't correct the issue, you could try the latest driver listed for your notebook below.
http://ftp.hp.com/pub/softpaq/sp77501-78000/sp77717.exe
DP-K
---------------------------------------------------------------------------
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
8
0
0
HP Recommended
49,520
17,336
9,832
HP Recommended
Hi,
You're welcome 
Regarding the audio quality/volume, the only suggestion I have would be to experiment with the setting in the B&O graphics equalizer settings and see if you can get it to sound more as you want.
All the best,
DP-K
---------------------------------------------------------------------------
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
8
0
0
HP Recommended
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community