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- Webcam not listed in device manager

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03-25-2017 12:01 PM
Solved! Go to Solution.
Accepted Solutions
03-25-2017 02:34 PM - edited 03-25-2017 02:35 PM
all resolved. http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=vc_162793_1&swEnvOid=4051 is ultimate solution for skylake win7 usb + hd cam
03-25-2017 12:42 PM
Hi:
It's not listed under Imaging Devices?
I think that is where is should go.
See if installing this software gets the webcam to work...
This package contains the CyberLink YouCam Software for the supported notebook models and operating systems. CyberLink YouCam is a webcam application that enables users to capture images and video from a web camera and apply visual effects to captured images and video.
03-25-2017 02:25 PM
also what would be usb ports driver for my laptop? i have tried this http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_159688_1&swEnvOid=4060
but no luck
03-25-2017 02:34 PM - edited 03-25-2017 02:35 PM
all resolved. http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=vc_162793_1&swEnvOid=4051 is ultimate solution for skylake win7 usb + hd cam
03-25-2017 03:10 PM - edited 03-25-2017 03:16 PM
Ok, so you didn't have the USB 3 driver installed so the USB ports and USB webcam didn't work.
There is a much newer USB 3 driver than the one you found, and you get it directly from Intel...that is the ultimate solution.