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Pavilion 15 Au186tx
Microsoft Windows 7 (64-bit)
Installed win7 pro 64. Dont see in built webcam listed in device manager.
1 ACCEPTED SOLUTION

Accepted Solutions
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5 REPLIES 5
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Hi:

 

It's not listed under Imaging Devices?

 

I think that is where is should go.

 

See if installing this software gets the webcam to work...

 

This package contains the CyberLink YouCam Software for the supported notebook models and operating systems. CyberLink YouCam is a webcam application that enables users to capture images and video from a web camera and apply visual effects to captured images and video.

 

http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71830.exe

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"Imaging Devices" is not even there in device manager

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also what would be usb ports driver for my laptop? i have tried this http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_159688_1&swEnvOid=4060

but no luck

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all resolved. http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=vc_162793_1&swEnvOid=4051 is ultimate solution for skylake win7 usb + hd cam

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Ok, so you didn't have the USB 3 driver installed so the USB ports and USB webcam didn't work.

 

There is a much newer USB 3 driver than the one you found, and you get it directly from Intel...that is the ultimate solution.

 

https://downloadcenter.intel.com/download/22824/USB-3-0-Driver-Intel-USB-3-0-eXtensible-Host-Control...

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