Solved: Where to find info on hardware - HP Support Community

Hawkhell · ‎11-19-2016

Where can I find the specs on the hardware of my Laptop? Type of HDD how many HDD slots, RAM upgrade capacity, etc?

Thanks for any help

erico · ‎11-19-2016

Comparing HP to ASUS and Dell is like comparing apples to oranges. HP is the largest PC maker on the planet.

Your notebook does support 16GB of installed memory.

Always install memory in pairs of identical modules unless you don't mind if one or the other moduleis not recognized as installed by the OS and BIOS.

What you asked about in terms of using an original memory module plus a new and different one is not likely to work.

See the following web page at Crucial Memory for guaranteed compatible memory modules.

http://www.crucial.com/usa/en/compatible-upgrade-for/HP-Compaq/pavilion-15-au000-series-%28intel-6th...

I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"

View solution in original post

erico · ‎11-19-2016

15 inch notebook have a single hard disk bay.

Use google as I did. The following document has the specifications of your notebook.

http://support.hp.com/us-en/document/c05216563

I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"

Hawkhell · ‎11-19-2016

I'm looking for more information than that. That just tells me the basic specs. It uses 1 8gb and 1 4gb stick of ram. Does the motherboard support 16gb of RAM if I want to replace the 4gb stick with an 8?

Asus and Dell both offer all the information about every piece of your laptop from the make and model to the specs of each piece.

erico · ‎11-19-2016

Comparing HP to ASUS and Dell is like comparing apples to oranges. HP is the largest PC maker on the planet.

Your notebook does support 16GB of installed memory.

Always install memory in pairs of identical modules unless you don't mind if one or the other moduleis not recognized as installed by the OS and BIOS.

What you asked about in terms of using an original memory module plus a new and different one is not likely to work.

See the following web page at Crucial Memory for guaranteed compatible memory modules.

http://www.crucial.com/usa/en/compatible-upgrade-for/HP-Compaq/pavilion-15-au000-series-%28intel-6th...

I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"

Hawkhell · ‎11-21-2016

Thank you. I figure if I get the a second 8gb stick of RAM that is the same as the one in the laptop it would be fine.

Where to find info on hardware

Create an account on the HP Community to personalize your profile and ask a question