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‎10-01-2016 05:41 PM

HP Recommended
Product: Omen laptop
Operating System: Microsoft Windows 10 (64-bit)

Last month I purchased an Omen laptop with 8GB memory.  Now I would like to insert an additional 8GB.  In order to add the additional memory module, the base enclosure on the bottom will have to be removed along with disconnecting the battery.   Can I do this myself without voiding the warranty, or do I need to have HP do this?

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-01-2016 06:51 PM - last edited on ‎08-22-2024 06:40 AM by

HP Recommended

Hi,

 

What is your Omen ? On many HP machines now you need this work from an Authorized Service Provider parts.  Please use the following instructions to find out the model/product of your machine:

https://support.hp.com/us-en/document/ish_2039298-1862169-16


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2

‎10-01-2016 06:51 PM - last edited on ‎08-22-2024 06:40 AM by

HP Recommended

Hi,

 

What is your Omen ? On many HP machines now you need this work from an Authorized Service Provider parts.  Please use the following instructions to find out the model/product of your machine:

https://support.hp.com/us-en/document/ish_2039298-1862169-16


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎10-01-2016 11:27 PM

HP Recommended

Looks like I'll need to find an HP authorized service provider like you said.

 

Thanks for the info.

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