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‎04-20-2017 04:57 PM

HP Recommended
Product: Pavillion X360 HD
Operating System: Microsoft Windows 10 (64-bit)

I just bought a Pavillion X360 HD which I love so far...  However, I wanted to look at the photos and inserted the SD card and the dfrve is not showing.  If I attach the camera with the USB cord, I can open the file.

How do I get the SD card slot to read? 

6 REPLIES 6

‎04-20-2017 09:18 PM

HP Recommended
Hi,


Try installing card reader driver from your HP support page

If you can get another SD card adapter, try with that.


Regards​

Visruth
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‎04-21-2017 09:48 AM

HP Recommended

Thank you.

I did install the card reader driver and it still isnt working.    I was hoping not to have to get another device to use and lug around with me.  Being disabled I try to make things as streamline and easy as I can.

 

Thanks again for your quick response

 

have a great day

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‎04-21-2017 10:06 AM

HP Recommended

No I didn't suggest you to get another SD card. I just wants you to get another SD card adapter to then try putting SD card in it and plug in into your laptop.

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‎04-21-2017 11:38 AM

HP Recommended

Yes, I understood what you meant.  If that is my only option, then I will.  I was hoping not to since it is a brand new laptop and it has the reader slot already.  One reason I got it.

Again, thank you!

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‎04-21-2017 09:40 PM

HP Recommended

You're​ very welcome.

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‎10-24-2019 11:40 PM

HP Recommended

Did you have any success with this?  Also, what was the storage size on your card?  For some reason mine won't read my 64gb cards but has no problem with 32gb and less.

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