• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎11-26-2016 01:27 PM

HP Recommended

 I have an HP 15 TS Notebook and I am in desperate need of an adapter combo to charge the laptop.  My Product number is J5T25UA#ABA.  Can anyone help me with this?  Thank you so much!

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-26-2016 01:35 PM

HP Recommended

Hi,

 

Do you mean the charger ? Please use part  741727-001 as shown:

 

      http://partsurfer.hp.com/Search.aspx?SearchText=J5T25UA

 

You can buy from HP or from Amazon:

 

   https://www.amazon.com/HP-741727-001-Smart-power-adapter/dp/B00S4OCMIC

 

Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎11-26-2016 01:35 PM

HP Recommended

Hi,

 

Do you mean the charger ? Please use part  741727-001 as shown:

 

      http://partsurfer.hp.com/Search.aspx?SearchText=J5T25UA

 

You can buy from HP or from Amazon:

 

   https://www.amazon.com/HP-741727-001-Smart-power-adapter/dp/B00S4OCMIC

 

Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎11-26-2016 01:59 PM

HP Recommended

Thanks so much!  I ordered that from Amazon.  

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.