bios

[RODRIGUE001]

pavillion g6 1232ee doesn't work black screen fan is on capslock blink continusly,i removed the bios battery to reset the bios, it works for a few days, and back to the same problem, and i remove the cmos battery again. and now it s not working even if i remove the cmos battery. just black screen capslock blink, an the fan is on
plz help

[Alden4]

Hi @RODRIGUE001,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like you're encountering some persistent issues with your HP Pavilion g6 laptop. The continuous blinking of the caps lock LED combined with a black screen typically indicates a hardware problem, often related to the system board or the CPU.

Here are some steps you can try to troubleshoot the issue.

• Perform a hard reset: Sometimes, performing a hard reset can resolve issues with laptops. To do this, disconnect the laptop from any power source, remove the battery if possible, and then press and hold the power button for about 15-20 seconds. This will drain any residual power from the system. Then reconnect the power source and try turning on the laptop again.
• Check for loose connections: Make sure that all internal connections, such as those for the RAM and hard drive, are secure. If any components have become loose, reseat them properly.
• Test the RAM: Faulty RAM can cause startup issues. Try removing and reinserting the RAM modules one at a time to see if that resolves the problem. You can also try using known good RAM if available.
• Check for overheating: Overheating can cause laptops to shut down or fail to boot properly. Make sure the laptop's cooling system, including the fan and heat sinks, is clean and free of dust. If necessary, use compressed air to clean out any dust buildup.
• Connect an external monitor: Connect an external monitor to the laptop to see if you get any display output. If you do, it could indicate a problem with the laptop's built-in display or display cable.

Given that you've already tried resetting the BIOS by removing the CMOS battery and that the issue persists, it's possible that the problem lies elsewhere in the hardware

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support 

[RODRIGUE001]

Thanks for ur reply, all these steps are already done and still not working... 

[Alden4]

Hi @RODRIGUE001,

Thank you for your response, 

I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Alden4

HP Support