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‎11-27-2016 06:19 AM

HP Recommended
Product: 15-ak002na
Operating System: Microsoft Windows 10 (64-bit)

if I add a m.2 drive to my laptop will it void the warranty?

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-28-2016 12:09 PM

HP Recommended

@Jsvvennsen

 

Thanks for reaching out to us on HP Support Forums. I understand from your post that you would like to know if installing an M.2 SSD will void the warranty of your HP Pavilion Gaming Notebook - 15-ak002na. 

 

I'm glad to inform you that it will not void the warranty of your laptop and you may install it. But let me also inform you that HP will not cover and defects of the additional SSD. Moreover, in future if you send the laptop for service to HP service center, the SSD needs to be removed by you and the laptop needs to be shipped to HP in original factory condition.

 

Hope I have answered your questions. Feel free to let me know if you have anymore questions. Cheers!

View solution in original post

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1 REPLY 1

‎11-28-2016 12:09 PM

HP Recommended

@Jsvvennsen

 

Thanks for reaching out to us on HP Support Forums. I understand from your post that you would like to know if installing an M.2 SSD will void the warranty of your HP Pavilion Gaming Notebook - 15-ak002na. 

 

I'm glad to inform you that it will not void the warranty of your laptop and you may install it. But let me also inform you that HP will not cover and defects of the additional SSD. Moreover, in future if you send the laptop for service to HP service center, the SSD needs to be removed by you and the laptop needs to be shipped to HP in original factory condition.

 

Hope I have answered your questions. Feel free to let me know if you have anymore questions. Cheers!

Was this reply helpful? Yes No
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