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‎04-03-2016 06:20 PM

HP Recommended
Product: hp dv1000
Operating System: Microsoft Windows 7 (32-bit)

missing two drivers pci modem and vido controllers and windows not updating can someone HELP PLEASE

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-03-2016 07:00 PM

HP Recommended

Hi:

 

Your notebook is no longer supported by HP, and all of the support pages have been removed for the dv1000 model series.

 

Please post the hardware ID's for the devices that need the drivers, and I'll see what I can do to help you.

 

To find the hardware ID, go to the device manager, and click on the device needing the driver.

 

Then click on the details tab at the top of the device window.

 

Now you will see a Property drop down list, and it will be set to Device Description.

 

Drop down on that list and select the 2nd item (Hardware ID's).

 

Post the top string of characters that you see in the window.

View solution in original post

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2 REPLIES 2

‎04-03-2016 07:00 PM

HP Recommended

Hi:

 

Your notebook is no longer supported by HP, and all of the support pages have been removed for the dv1000 model series.

 

Please post the hardware ID's for the devices that need the drivers, and I'll see what I can do to help you.

 

To find the hardware ID, go to the device manager, and click on the device needing the driver.

 

Then click on the details tab at the top of the device window.

 

Now you will see a Property drop down list, and it will be set to Device Description.

 

Drop down on that list and select the 2nd item (Hardware ID's).

 

Post the top string of characters that you see in the window.

Was this reply helpful? Yes No

‎04-04-2016 04:59 PM

HP Recommended

i know in that was make it so hard to find drives. i have gotten all my drivers but it want let me connect my phone to itunes need to know if i have the wrong drives installed or what best im stuck in i really to connect my iphone to itunes Ppppleeeaaseeee helllpp me

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