finding serial no

[peter354]

Have a HP Pavilion 15 Notebook PC type unknown which I registered when I bought as the sticker on the bottom of computer has gone a deep black, now I need spares I'm unable to find the serial no .

Searched hp website but as yet haven’t found a way to log in with  just my email address to find out the serial no from when my warrantee finished page

With a none working computer, difficult to check using a apple mac

any help would be apriciated

[Paul_Tikkanen]

Hi:

If you can get into the BIOS, on the system information screen the serial number, and product number of the PC should be displayed.

If the PC doesn't turn on at all, and you can't read the serial number on the sticker, I don't know of any way you will be able to obtain that info.

Maybe you can see if you can get the registration info from HP in the UK by calling this number...Explain the problem you are having--PC doesn't work, and you can't read the serial number from the sticker.

0207 660 0596

Mon-Fri 8:30 - 18:00
(except for Bank Holidays)

[peter354]

thanks any help at this time is good

peter

[Paul_Tikkanen]

You're very welcome, Peter.

[mdklassen]

> any help would be appreciated

Does it have a removable battery?

What is the serial-number & model-number on that battery?

Search on eBay for those numbers, and you might find a listing that states "this battery is compatible with HP ABC-123, HP DEF-456, HP-789" computers.  Then, do a search on http://images.google.com for 'HP ABC-123', to get a picture of that model, and compare to the physical "look" of your computer.

Or, http://PartSurfer.hp.com might help you "reverse" your battery back to the model-number.