getting started x2 10-020

[Dunc1]

Just purchased this system. Can the USB C port (takes power supply cord) be used for ? if the laptop is running on battery power?

Is there a max size of microSD card?

What is MS Word app on this system that is read only? How do I remove it?

[DavidSMP]

Hi @Dunc1,

Good Day!! Thanks for taking an interest in the HP Support Forums! I understand that you require assistance regarding USB type C port supporting charging, MSWord uninstallation and the support for Micro SD cards. It will be a delighted to assist you. 🙂

Spectacular understanding and commendable description of the issue before posting. Kudos to you on that score. 🙂  You are a valued HP customer and it is paramount to assist you here. I take it as a privilege to share this platform with you. 🙂

For better clarity and to assist you better, I would require more information regarding this:

• Have you tried different capacity Micro SD cards with this computer?
• Did you try to uninstall MS word?

For starters, To answer your first question, the computer does not provide support for Type C charging. It is used only for data transfer. Please check the user guide link for this: http://h10032.www1.hp.com/ctg/Manual/c04481813 please visit page 21 for more information. It supports only data transfer and there is a dedicated power port to charge the computer.

• To uninstall Ms word, you need to Uninstall MSOffice from the computer.
• But before that have you tried multiple MS word documents because the document that you are trying to open may be read only. If all documents open as read-only, then you could uninstall MS office from programs and features.
• Steps: right-click on start button>go to programs and features>look for MS office in the list>right click on MSOffice and left-click on uninstall.
• Then follow the on-screen instructions.
• The standard size micro SD cards supported should be 32 GB and 64 GB. Please check this link: https://h30434.www3.hp.com/t5/Windows/What-micro-sd-memory-types-is-HP-Split-x2-compatible-with/td-p...

Hope this helps.   I genuinely hope the issue gets resolved without hassles and the unit works great. 🙂  Please reach out for any issues and I'll always be there to assist you always. 🙂

  To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

  this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. 🙂 

Take care now and have a splendid week ahead. 🙂

[Dunc1]

Unlike the system diagrammed on page 5 of the referenced manual and further instruction on page 21 my machine does not have a separate, solely dedicated power cord connector port. This port is identified (in the Setup Instructions brochure) as a "USB type-C power connector port" and it bears a USB port logo (trident) plus a lightning bolt. The connector itself is a Type-C form factor.

If the system is on battery power is this a functional USB port requiring a type-C connector?

Optionally, can this port accept a USB powered hub that would supply power to the computer and the downstream USB ports? What brand(s) of these hubs are compatible with this machine?

There is also a type-B USB connector (narrow rectangle)  with "SS" and trident symbol. This port, I expect, is USB 3.0 or 3.1.

For reference fron the shipping box:

HP Pav Detach Notebk - 32 Gb - 10 in

Part # T28400-1331590281

Model # MOD-10-P020CA

I have since determined that the included Microsoft Word is the mobile version. Acc  to the Microsoft store it is a document reader only unless an annual subscription is paid. Instead, I will remove it (and similar Excel & PowerPoint modules) and replace them with Office Home & Student 2010.

[DavidSMP · Accepted solution]

Hi @Dunc1,

I reviewed the post comprehensively. I thank you for your super quick reply.   I thank you greatly for your response. First off,  You are super skilled and kudos to you for that. 🙂

I understand the post clearly you’ve been super clear. I thank you for providing the correct information regarding the model# of the unit.  The notebook indeed has a type C connector USB 2.0 that can be used as a charging and data transfer port.

Please visit this link for the product specifications of the computer: http://support.hp.com/us-en/product/HP-10-x2-Notebook-PC-series/12499232/model/13443437/document/c05...

External ports are:

1 micro HDMI; 1 headphone/microphone combo; 1 USB 3.1; 1 USB 2.0 Type-C™

Now please check the user guide from this link: http://h10032.www1.hp.com/ctg/Manual/c05227773

• This clearly states on page 6 Chapter 2 that it can act as a charging port also.
• USB Type-C power connector port Connects a USB device with a Type-C connector to an AC adapter to provide power to the computer and allows data transfer.
• NOTE: Adapters (purchased separately) may be required.

I genuinely hope the unit works great and stays healthy for a long time. 🙂

Trust me I've done everything here to assist you by keeping your best interest in mind. 🙂 I’ve done a lot of research myself. You've been absolutely superb to work with, by displaying great technical skills. 🙂 I thank you again for your time. It has been an absolute privilege to share this platform with you. 🙂

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

 If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. 

You take care now, stay healthy, keep smiling big and do have a blessed year ahead. 🙂

[DavidSMP]

Hi @Dunc1,

It has been a fabulous experience working with you. 🙂 I thank you greatly for accepting this as a solution. 🙂 You've been simply amazing with your technical expertise and thanks again for giving me the privilege to share this platform with you. 🙂

I hope the unit works great and stays healthy for a long time. 🙂

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.  

Please take care, stay healthy, keep smiling big and do have a blessed year ahead. 🙂