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HP Recommended

control panel/mouse there are no controls to do this, nor is there an icon in the tray for it. please help thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Work unfortunately :generic:

 

Try disabling the Synaptics pointing device in windows Device Manager as shown in the link below.

 

http://pcsupport.about.com/od/windowsxp/ht/disabledvxp.htm

 

Regards,

 

DP-K

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Windows Insider MVP

View solution in original post

8 REPLIES 8
HP Recommended

Hi,

 

Can you post back with the following.

 

1.  The full Model No. and Product No. of the notebook ( from the service tag underneath your notebook ) - see Here for a further explanation.

 

2.  The full version of the operating system you are using ( ie Windows 7 32bit ).

 

Regards,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended
CNF5332T1L
EC214UA#ABA
XPhome addition
HP Recommended

Hi,

 

First, download and install the Synaptics Touchpad Driver on the link below.

 

http://ftp.hp.com/pub/softpaq/sp33501-34000/sp33751.exe

 

After the installation has completed, restart the notebook.

 

Open windows Control Panel and open Mouse - click the Device Settings tab, select the Synaptics device and you should have the option to Disable or Turn Off the touchpad.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended
It says there is a newer version on the pc if I want to intall this one remove the other one in add/remove. It is not on the list in add remove.
HP Recommended

This touchpad is doing strange things like just moving the cursor over things in a browser causes them to activate, I am not sure if it's not a mechanical issue a one of the buttons feels different from the other. I was hoping to just deactivate it, can I manually delete the driver somewhere and stop it from working?

HP Recommended
OK where did the cavalry run off to?
HP Recommended

Hi,

 

Work unfortunately :generic:

 

Try disabling the Synaptics pointing device in windows Device Manager as shown in the link below.

 

http://pcsupport.about.com/od/windowsxp/ht/disabledvxp.htm

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

It seems that you are trying to dodge the bullet, the question is simple, Is there a way to disable the touchpad or not.

This problem is not just with compaq laptops, both my compaq and asus laptops have the same problem and I put it down to the touchpads  but cannot find a way to disabable them.

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