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HP Recommended
hp 14-ac606tu
Microsoft Windows 10 (64-bit)

Hi,

 

Is it possible to upgrade from 4GB to 8GB of RAM?

 

Is it possible to upgrade the graphics?

 

 

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

1. For RAM: yes, but you need this work from Authorized Service Provider parts  because it has:

Two non-customer-accessible/upgradable memory module slots (Intel Core processors)
DDR3L-1600 dual channel support
One non-customer-accessible/upgradable memory module slot (Intel Braswell)
DDR3L-1600 single channel support
Supports up to 8 GB of system RAM in the following configurations:

● 16384-MB total system memory (8192×2)

● 12288-MB total system memory (8192×1) + (4096×1)

● 8192-MB total system memory (8192×1) or (4096×2)

● 6144-MB total system memory (4096×1) + (2048×1)

● 4096-MB total system memory (4096×1) or (2048×2)

● 2048-MB total system memory (2048×1)

2. Graphics: No you can't, it is with the motherboard.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

1 REPLY 1
HP Recommended

Hi,

 

1. For RAM: yes, but you need this work from Authorized Service Provider parts  because it has:

Two non-customer-accessible/upgradable memory module slots (Intel Core processors)
DDR3L-1600 dual channel support
One non-customer-accessible/upgradable memory module slot (Intel Braswell)
DDR3L-1600 single channel support
Supports up to 8 GB of system RAM in the following configurations:

● 16384-MB total system memory (8192×2)

● 12288-MB total system memory (8192×1) + (4096×1)

● 8192-MB total system memory (8192×1) or (4096×2)

● 6144-MB total system memory (4096×1) + (2048×1)

● 4096-MB total system memory (4096×1) or (2048×2)

● 2048-MB total system memory (2048×1)

2. Graphics: No you can't, it is with the motherboard.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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