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HP Recommended
hp pavilion 15 au624tx
Microsoft Windows 10 (64-bit)

hp pavilion 15 au624tx can be upgraded to 12 gb ram from 4gb

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

HI.

 

According to the equipment manual:

http://h10032.www1.hp.com/ctg/Manual/c05273198

 

Memory Two SODIMM slots - customer non-accessible/non-upgradeable DDR4-2133

Dual Channel Support (DDR4-2400 bridge to DDR4–2133) Supports up to 16GB

max system memory 4096MB (4096MB x 1)

6144MB (2048MB x 1 + 4096MB x 1)

8192MB (4096MB x 2) 8192MB (8192MB x 1) 1 Category Description

12288MB (8192MB +4096MB)

16384MB (8192MB x 2)

 

Regards.

☑ I do not work for HP, I volunteer.
☑ To close the topic, check "accept as a solution" the correct answer or Thumb to say thank you.
☑ I'm sorry but you do not answer questions privately.

View solution in original post

3 REPLIES 3
HP Recommended

HI.

 

According to the equipment manual:

http://h10032.www1.hp.com/ctg/Manual/c05273198

 

Memory Two SODIMM slots - customer non-accessible/non-upgradeable DDR4-2133

Dual Channel Support (DDR4-2400 bridge to DDR4–2133) Supports up to 16GB

max system memory 4096MB (4096MB x 1)

6144MB (2048MB x 1 + 4096MB x 1)

8192MB (4096MB x 2) 8192MB (8192MB x 1) 1 Category Description

12288MB (8192MB +4096MB)

16384MB (8192MB x 2)

 

Regards.

☑ I do not work for HP, I volunteer.
☑ To close the topic, check "accept as a solution" the correct answer or Thumb to say thank you.
☑ I'm sorry but you do not answer questions privately.
HP Recommended
What's that mean..... I can upgrade or not ?(HP Pavilion - 15-au624tx)
HP Recommended

Yes you can upgrade to 12bg by adding 8gb ddr4 2133mhz frequency 

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