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HP NOTEBOOK
Microsoft Windows 8.1 (64-bit)

Hi!!! My hp af010nr battery started acting funny, so I decided to trun a status check on the battery and it said failed and gave me an error code RUSPHO-7JM8G9-MFGJMG-COCS03. 

 

Please what do i do? My battery life suddenly crumbled and my system goes off at 48% and doesnt come on again.

 

PLEASE HELP!!!!

Spoiler
 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello slimtom,

 

Incase your Laptop is within ONE year from the purchase Date , Please contact HP.

HP will replace the battery for you. If no, then you will have to buy one.

 

Update BIOS and calibrate the Battery again. If it gives you the failure ID, replace it .

 

Below document will help you 

http://support.hp.com/in-en/document/c01443470#AbT2

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

Hello slimtom,

 

Incase your Laptop is within ONE year from the purchase Date , Please contact HP.

HP will replace the battery for you. If no, then you will have to buy one.

 

Update BIOS and calibrate the Battery again. If it gives you the failure ID, replace it .

 

Below document will help you 

http://support.hp.com/in-en/document/c01443470#AbT2

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

HP Recommended

Please what battery should I get for my hp af010nr and where do i get it?

HP Recommended

As per the your unit specifications, it has 3-cell 31WHr 2.8Ah lithium-ion polymer battery

 

Specs :  http://support.hp.com/in-en/document/c04694783

 

 

Replacemnt Part number : 807956-001 

 3-cell, 31-Whr, 2.8-Ah Li-ion battery 

 

This part is not in stock with HP as of now, hence recommend you try online.

 

http://www.ebay.com/p/807956-001-Genuine-Original-HP-Battery-11-1v-2620mah-15-ac-Grd-a-B19/124064232...

 

https://www.amazon.com/HP-807956-001-Laptop-Battery-Premium/dp/B019POS800

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

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