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HP Recommended
HP notebook 2000
Microsoft Windows 7 (32-bit)

I was in the process of learning how to make recovery media using my old laptop.  It said I needed 5GB of space.  And would be stored in a file on laptop.

This laptop has no memory.

 

I think this might be a problem

 

The laptop I am trying to get running is: 2014 with lots of memory, because it hasn't been used til 1017

 

model# hp15-1039wm

product #J8X12UAHABA

do not know if if is 32/64 but does say: CPU N2830@2.16ghz

 

after many bsod messages

 

auto recovery would load, did system restore , then pc clean up, and finally was in process of factory reset

when reinstalling files, laptop stopped

 

now it has no boot device and wants an operating system installed

 

It had windows 8.1,  but it has been suggested to get win 10 using media recovery

 

after reading all the help in forums and community,  this seems to be maybe yes you can and maybe no you cannot upgrade from 8.1 to 10

 

my 2 question: can i use my old laptop to media.  if not i will find another way

 

and,  what steps should I take to get my 8.1 laptop running again

 

 

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

1-You can't use Recovery Media created on another machine.

 

2-The free Windows 10 upgrade program ended July 29,2016.If you upgraded successfully before the deadline you can use the Media Creation tool to make Windows 10 installation.

 

3-You can also use Media Creation Tool to make a Windows 8.1 installation disk.

https://www.microsoft.com/en-us/software-download/windows8

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

View solution in original post

1 REPLY 1
HP Recommended

1-You can't use Recovery Media created on another machine.

 

2-The free Windows 10 upgrade program ended July 29,2016.If you upgraded successfully before the deadline you can use the Media Creation tool to make Windows 10 installation.

 

3-You can also use Media Creation Tool to make a Windows 8.1 installation disk.

https://www.microsoft.com/en-us/software-download/windows8

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

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