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The situation: I have two HP notebook/laptop PC's and two chargers and I do not know which charger belongs to each  computer.  The  connectors are the same; in other words, either charger will fit either one of the two computers.  But, the computers are not the same model and the chargers are not the same, and I don't want to risk damaging a computer  by connecting the wrong charger.  

 

I'm wondering whether I can identify the correct matching of charger to computer via the web.  

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

What are your computers or what are the chargers. Please product/model or part numbers of computers OR chargers we can work out for you.

 

1. For computers: Please use the following instructions to find out the model/product of your machine:

  http://support.hp.com/us-en/document/c00033108

2. For chargers: check their labels to see part or product numbers.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

3 REPLIES 3
HP Recommended

Hi,

 

What are your computers or what are the chargers. Please product/model or part numbers of computers OR chargers we can work out for you.

 

1. For computers: Please use the following instructions to find out the model/product of your machine:

  http://support.hp.com/us-en/document/c00033108

2. For chargers: check their labels to see part or product numbers.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Computer models: 15-g010dx and 17-e118dx

 

Chargers: Part # 709985-003 (also from label: Wide Range Input, 65W)

2nd charger: Part # 740015-001

HP Recommended

I'm wondering how this discussion got marked Resolved.  It is not resolved yet.  

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