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‎03-18-2017 10:08 AM

HP Recommended
Product: G60-645NR
Operating System: Microsoft Windows 10 (64-bit)

I need to replace a sound card for hp G60-645NR laptop. Where can I find one?

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-18-2017 11:30 AM

HP Recommended

Hi:

 

There are no sound cards in your notebook.  The audio chip is part of the motherboard.

 

You would have to replace the motherboard to fix the non-working audio.

 

If you have no sound after upgrading to W10...

 

Try this workaround for that if your notebook has 4 GB of memory...

 

A problem with the Conexant audio means that you may hear no sound in Windows 10 even though everything appears to be working correctly.

 

Microsoft suggests running msconfig.exe and heading to the Boot tab. Click the Advanced options button, check the Maximum memory box and set the value to 3072.

 

 

View solution in original post

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5 REPLIES 5

‎03-18-2017 11:30 AM

HP Recommended

Hi:

 

There are no sound cards in your notebook.  The audio chip is part of the motherboard.

 

You would have to replace the motherboard to fix the non-working audio.

 

If you have no sound after upgrading to W10...

 

Try this workaround for that if your notebook has 4 GB of memory...

 

A problem with the Conexant audio means that you may hear no sound in Windows 10 even though everything appears to be working correctly.

 

Microsoft suggests running msconfig.exe and heading to the Boot tab. Click the Advanced options button, check the Maximum memory box and set the value to 3072.

 

 

Was this reply helpful? Yes No

‎03-18-2017 12:15 PM

HP Recommended
It worked! I got the sound back. Thanks.
Was this reply helpful? Yes No

‎03-18-2017 12:40 PM

HP Recommended

You're very welcome.

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‎05-09-2017 11:22 AM

HP Recommended

Just responding to fixing my G60 no sound help. It work "Great" saved my some cash... thanks a lot 

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‎05-09-2017 11:24 AM

HP Recommended

Anytime!

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