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‎04-01-2017 10:06 PM

HP Recommended
Product: HP 15 NOTEBOOK PC
Operating System: Microsoft Windows 10 (64-bit)

so i was tlakingto a windows support specialist and they said my laptop can take up to 128 gb og ram then they pointed me the the hp website that said it could take up to that much but i wanted more insight are there certain types of ram sticks that only the hp can take and if so where can i buy it i want a trusted website.

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-02-2017 12:11 AM - last edited on ‎08-22-2024 06:51 AM by

HP Recommended
@xxxtentagion wrote:

so i was tlakingto a windows support specialist and they said my laptop can take up to 128 gb og ram ,,,

Hi,

 

Who did you talk to ? I don't know what is your machine but 16GB (Yes, sixteen, not 128) is the max it can get. Please use the following instructions to find out the model/product of your machine:

https://support.hp.com/us-en/document/ish_2039298-1862169-16


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎04-02-2017 12:11 AM - last edited on ‎08-22-2024 06:51 AM by

HP Recommended
@xxxtentagion wrote:

so i was tlakingto a windows support specialist and they said my laptop can take up to 128 gb og ram ,,,

Hi,

 

Who did you talk to ? I don't know what is your machine but 16GB (Yes, sixteen, not 128) is the max it can get. Please use the following instructions to find out the model/product of your machine:

https://support.hp.com/us-en/document/ish_2039298-1862169-16


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
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