BIOS UPDATE crashed my computer -HP ENVY 15

[Manish_okay]

Dear sir
I am HP notebook holder .Today I restart my notebook ,there is an option for install BIOS update . I chick on the same .after some progress there is a black screen, power button led still on . i wait for four hours but notebook still in same condition . Notebook : HP ENVY 15 .
please help me .
Thanks

[azanga]

Hello,

I have exactly same problem !!!:smileysad: Black screen after bios update.

HP ENVY 15 J-000eb

PLEASE HELP!!!

[CherylG]

Try this  process to rollback to earlier version of BIOS.

1-Immediately after powering on hold/tap the Esc key.

2-When the menu appears, tap F2 for System Diagnostics.

3-In the list of items will be BIOS Management.Use the arrow key to move down & highlight it.Press Enter key.

4-You should now have a Rollback BIOS option.Use arrow key again to highlight and press Enter key.

[azanga]

Hello Cherylg, thank you for your help, but i try hold or tap esc key, nothing happen, still black screen.
I cannot get the menu

[CherylG]

Is your laptop still under warranty? If it is I would contact HP Support for service.

If not under warranty the post here may help:

http://h30434.www3.hp.com/t5/Other-Notebook-PC-Questions/How-to-use-the-HP-BIOS-update-uefi-utility/...

[yjsjin]

i have the same issue/ whats wrong with hp ruining our laptop

[Manish_okay]

yes my laptop is still under warranty .

[Manish_okay]

Thank you for your help, but I try hold or tap esc key, nothing happen, still black screen.
nothing new happned !

[CherylG]

Contact your area HP Support for service. Worldwide contact info can be accessed here>> Contact HP

[azanga]

Youhou i found a solution!