• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-01-2016 01:49 AM

HP Recommended
Product: Hp envy x2 11-g000ea
Operating System: Microsoft Windows 8 (32-bit)
I deleted my recovery partition, and now my PC is stuck on a blue screen after typing the password, I tried troubleshooting and I don't see any startup option, but reset is requesting for backup and recovery device. What should I do?
3 REPLIES 3

‎11-02-2016 11:59 AM

HP Recommended

Hi@idriskolo33,

 

Thank you for choosing HP Support Forums. Best platform for all sorts of solutions, tips and tweaks to your questions/issues.

 

To have the best experience on HP forum, visit our HP Forums Guide to know more.

 

Blue screen after logging in to the PC. Is that right?

 

Thank you for sharing the issue details. I would like to help you.

 

I recommend you try the steps below in the same order and check if that helps you fix the issue.

  1. System restore: http://hp.care/2bSk7wj
  2. Hardware testing: http://hp.care/2bjZGry
  3. System recovery: http://hp.care/2bBKnPg

Hope this helps. Let me know for more.

 

Happy posting.

 

Resolv_S

 

Glad to help you. I work for HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Resolv_S
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

‎11-02-2016 12:13 PM

HP Recommended
My screen is blue and it says recovery your PC device needs to be repaired the operating system couldn't be loaded because of required file is missing or contains errors file Cea.sys error code 0xc000007b i tried hard reset... Nothing...

‎11-02-2016 12:31 PM

HP Recommended

Hi@Calalum4450,

 

Thank you for choosing HP Support Forums. Best platform for all sorts of solutions, tips and tweaks to your questions/issues.

 

To have the best experience on HP forum, visit our HP Forums Guide to know more.

 

Blue screen after logging in to the PC. Is that right?

 

Thank you for sharing the issue details. I would like to help you.

 

I recommend you try the steps from the link below and check if that helps you fix the issue.

 

http://hp.care/2byIEKi

 

Hope this helps. Let me know for more.

 

Happy posting.

 

Resolv_S

 

Glad to help you. I work for HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Resolv_S
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.