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‎06-25-2023 04:19 AM

HP Recommended
Product: HP ZBook 15 G5 Mobile Workstation IDS Base Model

I am about to replace a new SSD nvme (drive C). I want to create an installation external USB drive. The Windows 11 version cannot be selected on the opening screen of the Cloud Recovery Client program downloaded from the HP 15 G5 support page. So why is it on the list? Then what to do?
Thank you20230625 Cloud Recovery Client. WIN 11 Pro NO compatible HP 15 G5 1.jpg

Tom
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-25-2023 06:48 AM

HP Recommended

Hi:

 

The model series only came with W10, so if you want to use the cloud recovery client utility go ahead with that, and after W10 is installed, you can upgrade back to W11 by clicking on the blue Windows 11 Installation Assistant utility at the link below.

 

Download Windows 11 (microsoft.com)

View solution in original post

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3 REPLIES 3

‎06-25-2023 06:48 AM

HP Recommended

Hi:

 

The model series only came with W10, so if you want to use the cloud recovery client utility go ahead with that, and after W10 is installed, you can upgrade back to W11 by clicking on the blue Windows 11 Installation Assistant utility at the link below.

 

Download Windows 11 (microsoft.com)

1 person found this reply helpful
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‎06-25-2023 07:05 AM

HP Recommended

Thank you very much.

Tom
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‎06-25-2023 07:09 AM

HP Recommended

You're very welcome, Tom.

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