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HP Recommended
HP Pavilion 17-e074nr
Microsoft Windows 7 (64-bit)

Hello,

 

I just donwgraded to windows 7 but i dont see any drivers on the HP support site.

 

Would really apprciate it if someone can guide me where can i get the correct windows 7 drivers

 

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

See if these work...

 

Chipset (installs the smbus and usb controllers...you want the first driver on the list.  Install and restart the PC.

 

http://support.amd.com/en-us/download/chipset?os=Windows%207%20-%2064

 

Graphics:  First driver on the list.  Install and restart the PC.

 

http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%207%20-%2064

 

Audio:  Accept the agreement.  Download and install the 2nd driver on the list.

 

http://www.realtek.com.tw/Downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=24&Level=4&Conn=3&DownT...

 

Ethernet:  2nd one on the list.  Download, unzip and run the setup application.

 

http://www.realtek.com.tw/Downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=7&Level=5&Conn=4&DownTy...

 

Card Reader:  1st one on the list.   Download, unzip and run the setup application.

 

http://www.realtek.com.tw/Downloads/downloadsView.aspx?Langid=1&PNid=15&PFid=25&Level=4&Conn=3&DownT...

 

Wireless:

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_167027_1

 

Touchpad:

 

This package provides the driver that enables the Synaptics TouchPad in supported notebook models that are running a supported operating system. The driver enables general touchpad functionality (for example double-tap and scroll) and provides a user interface.

 

http://ftp.hp.com/pub/softpaq/sp61501-62000/sp61878.exe

 

Webcam:

 

This package contains the CyberLink YouCam Software for the supported notebook models and operating systems. CyberLink YouCam is a webcam application that enables users to capture images and video from a web camera and apply visual effects to captured images and video.

 

File name: sp71830.exe

View solution in original post

7 REPLIES 7
HP Recommended

Hi:

 

See if these work...

 

Chipset (installs the smbus and usb controllers...you want the first driver on the list.  Install and restart the PC.

 

http://support.amd.com/en-us/download/chipset?os=Windows%207%20-%2064

 

Graphics:  First driver on the list.  Install and restart the PC.

 

http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%207%20-%2064

 

Audio:  Accept the agreement.  Download and install the 2nd driver on the list.

 

http://www.realtek.com.tw/Downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=24&Level=4&Conn=3&DownT...

 

Ethernet:  2nd one on the list.  Download, unzip and run the setup application.

 

http://www.realtek.com.tw/Downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=7&Level=5&Conn=4&DownTy...

 

Card Reader:  1st one on the list.   Download, unzip and run the setup application.

 

http://www.realtek.com.tw/Downloads/downloadsView.aspx?Langid=1&PNid=15&PFid=25&Level=4&Conn=3&DownT...

 

Wireless:

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_167027_1

 

Touchpad:

 

This package provides the driver that enables the Synaptics TouchPad in supported notebook models that are running a supported operating system. The driver enables general touchpad functionality (for example double-tap and scroll) and provides a user interface.

 

http://ftp.hp.com/pub/softpaq/sp61501-62000/sp61878.exe

 

Webcam:

 

This package contains the CyberLink YouCam Software for the supported notebook models and operating systems. CyberLink YouCam is a webcam application that enables users to capture images and video from a web camera and apply visual effects to captured images and video.

 

File name: sp71830.exe

HP Recommended

Thank You!!

 

the only thing it says on device manager is "Unknown Device" what can that be?

HP Recommended

You're very welcome.

 

Please post the hardware ID for the unknown device, as there can be a few devices listed as unknown when the driver isn't installed.

 

To find the hardware ID, click on the Unknown Device in the device manager.

 

Then click on the details tab at the top of the unknown device window.

 

Now you will see a Property drop down list, and it will be set to Device Description.

 

Drop down on that list and select the 2nd item (Hardware ID's).

 

Post the top string of characters that you see in the window, and then I will post the link to the driver for the device.

HP Recommended

i get

 

ACPI\HPQ6007

*HPQ6007

 

Thanks

HP Recommended

Hi:

 

You need this driver...

 

This package provides the HP 3D Driveguard Software (HP ProtectSmart Hard Drive Protection) for supported models that are running a supported operating system. The HP 3D Driveguard Software protects the hard drive by parking the heads if the notebook is accidentally dropped, or is abruptly impacted by another object.

 

File name: sp71811.exe

HP Recommended

Thanks! everythig worked! but this weekend i left windows update to run and it still stuck saying "checking for update" is this normal?

HP Recommended

You're very welcome.

 

I could take a couple hours for Windows to scan your PC and find updates, but it is not normal for it to keep searching for more than a few hours -- like maybe 5 or 6 at the most.

 

Install both of these patches, restart the PC, and see if that helps.  That would be the only suggestion I can offer regarding that issue.

 

https://support.microsoft.com/en-us/kb/3083710

 

https://support.microsoft.com/en-us/kb/3102810

 

 

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